Privacy Policy for Opal & Fawn

Effective Date: May 28, 2026

At Opal & Fawn ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website, purchase our products, join our mailing list, or otherwise interact with us.

1. Information We Collect

We may collect the following information:

Information You Provide

When you place an order, subscribe to our newsletter, complete a form, or contact us, we may collect:

  • Name

  • Email address

  • Mailing address

  • Billing address

  • Phone number

  • Payment information (processed securely through third-party payment providers)

  • Any information you voluntarily provide in messages, inquiries, or forms

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referring website

  • Date and time of visits

This information helps us understand how visitors use our website and improve the user experience.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Communicate regarding purchases and customer service inquiries

  • Send newsletters, updates, promotions, and marketing communications (if you have opted in)

  • Improve our products, services, and website

  • Prevent fraud and maintain website security

  • Comply with legal obligations

3. Email Marketing

If you subscribe to our email list, we may send occasional updates about new products, promotions, events, and company news.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

We use trusted third-party email service providers to manage our email communications.

4. Payment Processing

Payments made through our website are processed by secure third-party payment processors.

We do not store or have direct access to your complete credit card information.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze website traffic

  • Remember user preferences

  • Support marketing and advertising efforts

You may adjust your browser settings to refuse cookies, though some features of the website may not function properly.

6. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties who help us operate our business, including:

  • Payment processors

  • Shipping providers

  • Email marketing platforms

  • Website hosting providers

  • Analytics services

These providers only receive the information necessary to perform their services.

We may also disclose information if required by law or to protect our legal rights.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access the information we hold about you

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

9. Children's Privacy

Our website and products are not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page along with the updated effective date.

12. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Opal & Fawn
Anne Holloway
Email: anne@anneholloway.com
Website: anneholloway.com